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PassportCard International Basic Cover 

If you’re just looking for overseas medical cover, or you’ll be travelling light, without expensive personal items, PassportCard’s basic cover could be for you.

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What can our Basic International travel insurance policies cover?

Our Basic policy covers your for medical expenses whilst travelling overseas should you fall ill or are injured.
It’s the way insurance should be – quick, simple and hassle-free.

Instant Payouts

You have the option to use the PassportCard to instantly pay for these common claims so you’re not out of pocket

  • Overseas medical costs^
  • $150 delayed luggage compensation^
  • Replace up to $500 stolen cash^

Unlimited Medical Expenses

Unlimited medical cover while overseas if you fall unwell or are injured. You can use the PassportCard to instantly pay for approved claims so you’re not out of pocket^

24/7 Global Assistance

Our Sydney based team is available 24 hours, 7 days a week to provide you assistance, direct you to nearest medical provider, emergency support and approve instant claims

Cancellation & Journey Disruption

If you fall ill or are injured during your trip and make a claim, we will cover reasonable costs while you recover and get back to your holiday or return home*

 

 

Emergency Dental

Unlimited emergency dental cover for acute conditions whilst you are overseas

Covid-19

We provide coverage for Covid-19 medical expenses and journey disruption if you test positive to Covid 19 during your trip*

Bespoke Pre-Existing Medical

We automatically cover many pre-existing conditions and for those we don’t, we conduct individual assessments and tailor your coverage for you.

Optional Covers

Add extra coverage for:

  • Cruising~
  • Winter Sports~

 

SEE MORE
SEE LESS

^When on-trip claim has been approved, using the PassportCard

*Various limits apply 

~Limited to medical and evacuation only

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. 

 

Why you should never travel overseas without medical cover  

Unfortunately, hospitals in some countries such as the USA will refuse to give you medical assistance if you don’t pay upfront, or hand over your insurance details, even if it is an emergency!

In other countries, hospitals may treat you, then give you an invoice to pay that can go into the tens or hundreds of thousands.

If you’re travelling to one of the 11 countries that currently has a reciprocal health care agreement with Australia, you may still have to pay some of your medical costs and should consider travel insurance to protect yourself whilst overseas.
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Compare Our International Insurance Covers

Maximum Benefit Payable Per Insured Adult
Section coverProduct TypeBasic International CoverComprehensive International Cover
1Cancellation & Journey Disruption ✓ (Limited)✓ (Cover Chosen)
2Overseas Medical & Dental Expenses Unlimited * (Instant claims using the PassportCard)Unlimited * (Instant claims using the PassportCard)
3Hospital Related Expenses ✓ $10,000* #✓ $10,000* #
4Accidental Death X✓ $30,000
5Permanent Disability X✓ $30,000
6Loss of IncomeX✓ $45,000*#
7Covid 19 events ✓ (Limited)✓ (Limited)
8Travel Documents & Credit CardsX✓ $5,000
9Theft of cash✓ Up to $500 on the PassportCard✓ Up to $500 on the PassportCard
10Luggage & Personal EffectsX✓ $25,000*
11Luggage & Personal Effects Delay Expenses ✓ $250 on the PassportCard^✓ $250 on the PassportCard, maximum of $1,000 in total*
12Travel Delay Expenses (greater than 6 hours)X✓ $6,000* #
13Special Events such as a wedding X✓ $6,000* #
14Personal Liability✓ $3,000,000 in total✓ $5,000,000 in total
15Rental Vehicle Insurance Excess X✓ $5,000
16Pet Care if you are delayed on your return journeyX✓ $300 #

Section cover 1
Cancellation & Journey Disruption


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Chosen Cover)

Section cover 2
Overseas Medical & Dental Expenses


Basic International Cover

  • Unlimited* (Instant claims using the PassportCard)

Comprehensive International Cover

  • Unlimited* (Instant claims using the PassportCard)

Section cover 3
Hospital Related Expenses


Basic International Cover

  • ✓ $10,000* #

Comprehensive International Cover

  • ✓ $10,000* #

Section cover 4
Accidental Death


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 5
Permanent Disability


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $30,000

Section cover 6
Loss of Income


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $45,000*#

Section cover 7
Covid 19 events


Basic International Cover

  • ✓ (Limited)

Comprehensive International Cover

  • ✓ (Limited)

Section cover 8
Travel Documents & Credit Cards


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 9
Theft of cash


Basic International Cover

  • ✓ Up to $500 on the PassportCard

Comprehensive International Cover

  • ✓ Up to $500 on the PassportCard

Section cover 10
Luggage & Personal Effects


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $25,000*

Section cover 11
Luggage & Personal Effects Delay Expenses


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $250 on the PassportCard, maximum of $1,000 in total*

Section cover 12
Travel Delay Expenses (greater than 6 hours)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 13
Special Events (such as a wedding)


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $6,000* #

Section cover 14
Personal Liability


Basic International Cover

  • ✓ $3,000,000 in total

Comprehensive International Cover

  • ✓ $5,000,000 in total

Section cover 15
Rental Vehicle Insurance Excess


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $5,000

Section cover 15
Pet Care if you are delayed on your return journey


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ $300 #

Compare our Optional Covers

Add the Optional Covers that you may require for your trip
Section coverProduct TypeBasic International CoverComprehensive International Cover
17Cover While Cruising ✓ (Limited to unlimited medical and evacuation only)✓ (Unlimited Medical and Evacuation *#)
18Winter Sports Cover✓ (Limited to unlimited medical and evacuation only*#)✓ (Unlimited Medical and Evacuation *#)
19Search And Rescue Expenses CoverX✓ ($120,000 in total*)
20Adventure Activities Cover X✓ (Standard covers limits apply)
21Golf CoverX✓ (Various limits apply*)
22Business CoverX✓ (Various limits apply*)

Section cover 17
Cover While Cruising


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 18
Winter Sports Cover


Basic International Cover

  • ✓ (Limited to unlimited medical and evacuation only*#)

Comprehensive International Cover

  • ✓ (Unlimited Medical and Evacuation *#)

Section cover 19
Search And Rescue Expenses Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ ($120,000 in total*)

Section cover 20
Adventure Activities Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Standard covers limits apply)

Section cover 21
Golf Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

Section cover 22
Business Cover


Basic International Cover

  • X

Comprehensive International Cover

  • ✓ (Various limits apply*)

*Section has Sub Limits, # indicates that waiting periods apply, limited to a twelve (12) month period, ^ Indicates maximum we will pay for any item.
The benefit limits are generally per Journey, per adult Insured Person (children are included in the benefit limits for the adults in Your travelling party), except for Section 14 Personal Liability.

 

This table is a high level summary of benefits only and does not include full terms, conditions and exclusions. Sub-limits may also apply. We highly recommend that you read the Product Disclosure Statement (PDS) before buying these products to ensure our travel insurance products are right for you.

What our customers say about us

  • PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.

     

    Moran B. travelled to New Zealand 

  • Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card. 

     

    Jim travelled to USA

  • Fantastic- was so happy to find this company.

     

    Affordable and so easy to deal with and covered my pre-existing medical condition that many other companies would not.

     

    Sharyn travelled to the Pacific Islands

  • So easy and love the card so we’re not out of pocket for claims

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly. 

     

    HappyUpsider travelled to Fiji

  • Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.

     

    J Walker travelled to Europe

  • Great cover at affordable prices.

     

    Great cover at affordable prices that fit our needs. Thanks

     

    Ian travelled to South-East Asia 

  • I like it because it is simple

     

    Good value and the gentleman I dealt with was very helpful and friendly.

     

    Bob D. travelled to the Middle East

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How does PassportCard instant claims work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. Get instant payouts on approved claims, anytime, anywhere*.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call our 24/7 Global Assistance team and we can direct you to the nearest pharmacy, hospital or doctor.

 

For approved claims we will load the PassportCard with funds to pay for your medical costs.

 

Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday.

 

Just call us and we can add up to $150 to the PassportCard to buy emergency essentials.

 

Cash stolen?

No cash, no holiday!

 

Call us and we can put up to $500 on the PassportCard to help you until you work out details with your bank.

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Comprehensive International Cover

Need more coverage than medical for your trip overseas? Our Comprehensive International policy could be for you. In addition to medical cover for Australians travelling overseas, it covers you for cancellations before you depart, loss of luggage and devices, rental vehicle insurance excess and more.

Find out more – Explore Comprehensive International

If you need help, call our customer service team on 1300 123 413.

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement, and the schedule.

Cover your next trip with PassportCard

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Travel Alerts: World events and “Do Not Travel” advice may affect your policy. Please read our Travel Alerts. If you need emergency assistance, contact the 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478