PassportCard

Travel insurance
on tap.

Instant payouts on approved claims, 24/7 support and access to expert guidance right when you’re faced with “it”.

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Why choose PassportCard?

We’re Australia’s only travel insurance with instant payouts for common claims using the PassportCard
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Instant Payouts

Get instant payouts for approved claims anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free.

Instant payouts for:

  • Overseas medical & dental costs
  • Stolen cash
  • Delayed luggage
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Canstar Winner 2024

We’re thrilled to win the Canstar 2024 Outstanding Value Travel Insurance- Cruise award.

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24/7 Global Customer Support

Support that never sleeps with our Australian-based 24/7 Customer Support team that is ready to assist you whenever ‘it’ happens.

 

Contact the team via phone (reverse charge), email and WhatsApp.

What else does PassportCard provide cover for?

PassportCard travel insurance can also come in handy in a range of other scenarios that could happen while you’re away. Here are some of the other things our travel insurance can provide protection for:
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Travel Disruptions & Cancellations

In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed. *

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Luggage & Belongings

Up to $25,000 luggage and personal effects cover if lost, stolen or damaged per person.*

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Travel Delays

If you need to pay for accommodation because of a travel delay.

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Medical Emergencies

We provide unlimited overseas medical & dental cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs.^

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Optional Covers

Add extra coverage for:

  • Cruising
  • Winter Sports
  • Adventure Activities
  • Golf
  • Business Equipment
  • Search & Rescue
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Rental Vehicle Insurance Excess

Cover for the Rental Vehicle Insurance Excess that you are liable to pay if your rental vehicle is damaged or stolen.

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Motorcycle & Mopeds

These are included as part of your policy.#

How does the PassportCard Instant Payouts work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. We can provide instant payouts on approved common claims, anytime, anywhere*.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call or Whatsapp our 24/7 support team and we can direct you to the nearest pharmacy, hospital or doctor.

For approved claims we will load the PassportCard with funds to cover your medical costs.

Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.

 

 

Cash stolen or lost?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard for you to withdraw from the ATM.

 

 

What our customers say about us

  • “Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”

     

    Jim – Product Review 

  • “PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.”

     

    Moran B. – Product Review 

  • “Friendly, efficient and easy to use.

     

    They were more affordable and covered much more insurance wise than the regular insurers.”

     

    Teresa – Google 

  • “So easy and love the card so we’re not out of pocket for claims.

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”

     

    HappyUpsider – Product Review 

  • “Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”

     

    J Walker – Product Review 

  • “Australia based and dealing with them is a pleasure!

     

    Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.

    Jarrod – Google

  • “HIGHLY RECOMMEND A++++

     

    Great compassion and fast emergency payment when needed.”

     

    Donna C. – Product Review 

We’re award winning travel insurance

Mozo Awards

2025 Mozo Experts Choice Awards | Travel Insurance – Exceptional Quality Travel Insurance¹

Canstar Awards

2024 Winner Outstanding Value Travel Insurance – Cruise

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2024 & 2019 Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 Finalist Claims Team of the Year

* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.

¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo

Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us