Travel insurance
on tap.

Instant payouts on approved claims, support that never sleeps and access to expert guidance right when you’re faced with “it”.

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Why choose PassportCard?


Customers love us

We think we’re great, but don’t just take our word for it. PassportCard is rated 4.2 stars from over 75 reviews on Product Review.


Instant payouts backed by US patented technology

Get instant payouts for approved claims anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free.


Local team & global assistance

Support that never sleeps with our Australian based 24 x 7 customer support team

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How it works

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. From street food surprises to unexpected monkey bites and the dreaded delayed luggage, we’ve got you covered. Get instant payouts on approved claims, anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call our 24/7 Global Assistance team and we can direct you to the nearest pharmacy, hospital or doctor. For approved claims we will load the PassportCard with funds to cover your medical costs.

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Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $150 to the PassportCard to buy emergency essentials.



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Cash stolen?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard to help you until you work out details with your bank.




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What else does PassportCard provide cover for?

PassportCard travel insurance can also come in handy in a range of other scenarios that could happen while you’re away. Here are some of the other things our travel insurance can provide protection for:

Trip Cancellation

In case you need to cancel your trip unexpectedly

Lost Luggage

Cash to cover costs if your bags are lost

Travel Delays

If you need to pay for accommodation because of a travel delay

Dental Emergencies

If you need immediate treatment while you are travelling

Customer Testimonials

  • Beach

    My daughter used PassportCard on her latest trip to Croatia. Her luggage didn’t arrive so she called PassportCard and the money was put on the card instantly for her to buy something to wear until her bags arrived the next day.

    -Wendy, PassportCard customer

  • Beach

    Whilst travelling in the Greek Islands, I came down with a fever and a very sore throat. PassportCard explained that I was able to attend a private medical centre and loaded money on to my PassportCard to pay the medical centre on the spot. I’m very happy I had travel insurance with PassportCard.

    -Eliza, PassportCard customer

  • I spoke to a registered nurse when applying for a PassportCard insurance policy. She was fantastic; very helpful, very clear. She understood my medication and the reason why I had problems with my heart. It was such a relief to be interviewed by the nurse and not have to visit a doctor.

    – Alessandro, PassportCard customer


Our awards so far

LMI Award

LMI Claims Comparison 5*

Mansfield Award

Mansfield Award for Excellence in Speciality Claims 2019


* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.



If you purchase a policy for travel to Israel after 09:10 AEDT 24 October 2023 you won’t be covered for claims arising from this event, including losses caused by flight cancellations/delays into Ben Gurion International Airport. Please read our travel alerts for more info. If you need emergency assistance whilst travelling, contact the PassportCard 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478.