Travel insurance
on tap.

Instant payouts on approved claims, support that never sleeps and access to expert guidance right when you’re faced with “it”.

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Why choose PassportCard?

We’re Australia’s only travel insurance with instant payouts for common claims using the PassportCard

Customers love us

We think we’re great, but don’t just take our word for it. PassportCard is rated 4.4 stars on Product Review.



Instant payouts backed by US patented technology

Get instant payouts for approved claims anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free.


Local team & global assistance

Support that never sleeps with our Australian based 24/7 Global Customer Support team. Whether you need to find a doctor, your flight is cancelled or you have a question about your policy, our team is ready to help.

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How it works

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. From street food surprises to unexpected monkey bites and the dreaded delayed luggage, we’ve got you covered. Get instant payouts on approved claims, anytime, anywhere*. It’s the way insurance should be – quick, simple and hassle-free.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call our 24/7 Global Assistance team and we can direct you to the nearest pharmacy, hospital or doctor. For approved claims we will load the PassportCard with funds to cover your medical costs.

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Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.



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Cash stolen?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard to help you until you work out details with your bank.




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What else does PassportCard provide cover for?

PassportCard travel insurance can also come in handy in a range of other scenarios that could happen while you’re away. Here are some of the other things our travel insurance can provide protection for:

Trip Cancellation

In case you need to cancel your trip unexpectedly

Lost Luggage

Cash to cover costs if your bags are lost

Travel Delays

If you need to pay for accommodation because of a travel delay

Dental Emergencies

If you need immediate treatment while you are travelling

What our customers say about us

  • PassportCard travel insurance has been a game-changer for me!


    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.


    Moran B. travelled to New Zealand 

  • Very satisfied with the service and ease of the process.


    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card. 


    Jim travelled to USA

  • Fantastic- was so happy to find this company.


    Affordable and so easy to deal with and covered my pre-existing medical condition that many other companies would not.


    Sharyn travelled to the Pacific Islands

  • So easy and love the card so we’re not out of pocket for claims


    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly. 


    HappyUpsider travelled to Fiji

  • Great cover, Caring Supportive Staff and got me to the birthday on time!


    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.


    J Walker travelled to Europe

  • Great cover at affordable prices.


    Great cover at affordable prices that fit our needs. Thanks


    Ian travelled to South-East Asia 

  • I like it because it is simple


    Good value and the gentleman I dealt with was very helpful and friendly.


    Bob D. travelled to the Middle East


Our awards so far

Australian Insurance Industry Awards 2024 – Claims Team Category, Finalist. Winner announced 22 August 2024

LMI Award

LMI Claims Comparison 5*

Mansfield Award

Mansfield Award for Excellence in Speciality Claims 2019


* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.



Travel Alerts: World events and “Do Not Travel” advice may affect your policy. Please read our Travel Alerts. If you need emergency assistance, contact the 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478