Contact us

General Sales & Enquires

If you have a question about our travel insurance, want to get a quote for a policy or complete your pre-existing medical survey.

Call us 1300 123 413

Email us  CustomerSupport@passportcard.com.au

Available Monday – Friday

8am- 6pm AEST

24/7 Global Assistance & On-Trip Claims

For on-trip claims and assistance, call our 24/7 Global Assistance team if you are on-trip and need assistance or want to make an instant claim for:

1. Medical & dental
2. Delayed luggage
3. Stolen cash

Call us +61 1800 490 478 (Reverse charge number)

Available 24 hours, 7 days a week

Before or After Your Trip

If you need to submit a claim before your trip has begun or after your trip, you can find out how to submit a claim on our Claims Page

For claims queries before or after your trip, please call 1300 123 413 

Available Monday – Friday

9am- 5pm AEST