Contact us

General Sales & Enquires

 

If you have a question about our travel insurance, want to get a quote for a policy or complete your pre-existing medical survey.

 

Call us 1300 123 413

Email us  CustomerSupport@passportcard.com.au

 

Available Monday – Friday

8am- 7pm AEST

 

24/7 Global Assistance & On-Trip Claims

 

For on-trip claims and assistance, call our 24/7 Global Assistance team if you are on-trip and need assistance or want to make an instant claim for:

  1. Medical & dental
  2. Delayed luggage
  3. Stolen cash

 

Call us +61 1800 490 478 (Reverse charge number)

Available 24 hours, 7 days a week

 

Before or After Your Trip

 

If you need to submit a claim before your trip has begun or after your trip, you can find out how to submit a claim on our Claims Page

 

For on-trip claims for medical, stolen cash and delayed luggage please call +61 1800 490 478 (Reverse charge number)

Available Monday – Friday

8am- 7pm AEST

Travel Alerts: World events and “Do Not Travel” advice may affect your policy. Please read our Travel Alerts. If you need emergency assistance, contact the 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478