What’s included in our Domestic Comprehensive policy
^When on-trip claim has been approved, using the PassportCard. *Various limits apply. # T&Cs apply.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo
Canstar award-winning Ocean Cruise Cover
Our Ocean Cruise Cover has been awarded Canstar’s 2024 & 2025- Outstanding Value award for Cruise.
Find our why PassportCard earned 5-star ratings for both our domestic and international Ocean Cruise Cover.
This is Maureen’s story
See how PassportCard swiftly came to the rescue when our customer Maureen had an unexpected accident while on holiday in Greece.
What our customers say about us
-
“PassportCard travel insurance has been a game-changer for me!
One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.
Their efficient and reliable service makes them my go-to choice for travel insurance every time.”
Moran B. – Product Review
-
“HIGHLY RECOMMEND A++++
Great compassion and fast emergency payment when needed.”
Donna C. – Product Review
-
“Very satisfied with the service and ease of the process.
Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”
Jim – Product Review
-
“Friendly, efficient and easy to use.
They were more affordable and covered much more insurance wise than the regular insurers.”
Teresa – Google
-
“So easy and love the card so we’re not out of pocket for claims.
PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”
HappyUpsider – Product Review
-
“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
-
“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
-
“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review
How does PassportCard instant claims work?
Travel Insurance Benefits
We offer three products: Flexi International, Comprehensive International and Domestic. The below table outlines maximum benefits payable per adult.
| Benefits | Flexi International |
Comprehensive International |
Domestic |
|---|---|---|---|
$Unlimited* (Instant payouts using the PassportCard) |
$Unlimited* (Instant payouts using the PassportCard) |
Not available |
|
|
$Unlimited* |
$Unlimited* |
$Unlimited* |
|
|
$60,000*^ |
$60,000*^ |
$60,000*^ |
|
|
$10,000*×# |
$10,000*×# |
Not available |
|
|
$250^ |
$250^ |
$250^ |
|
|
$350^ up to $700× on the PassportCard |
$350^ up to $700× on the PassportCard |
$350^ up to $700× on the PassportCard |
|
|
$5,000,000× |
$5,000,000× |
$5,000,000× |
|
Limit chosen* |
Limit chosen* |
Limit chosen* |
|
|
Limit chosen* |
$25,000*^ |
$10,000^ |
|
|
$45,000*^ |
$45,000*^ |
$45,000*^ |
|
|
Limit chosen* |
$10,000× |
$10,000× |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
|
|
Sub-limits apply* |
Sub-limits apply* |
Sub-limits apply* |
*Sub-limits apply, ^Per adult Insured Person, ×Per policy, #Waiting periods, 
Optional Benefits
Optional Benefits
Optional Benefits are benefits you can choose to add to your Flexi International, Comprehensive International and Domestic cover. The below table outlines maximum benefits payable per adult.
| Benefits | Flexi International |
Comprehensive International |
Domestic |
|---|---|---|---|
|
$20,000×
|
$20,000×
|
$20,000×
|
|
|
Concerts and Events
Cancelled Events
$3,000^
$3,000^
$3,000^
Missed Event Due To
Trip Disruption
$5,000^
$5,000^
$2,000^
Cancelled Events
$3,000^
Missed Event Due To
Trip Disruption $5,000^
Cancelled Events
$3,000^
Missed Event Due To
Trip Disruption $5,000^
Cancelled Events
$3,000^
Missed Event Due To
Trip Disruption $2,000^ |
|||
|
Ocean Cruising
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Cabin Confinement
$2,500×*
$2,500×*
$2,500×*
Pre-Paid Shore
Excursion Cancellation
$1,000^
$1,000^
$1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire
$1,000^
$1,000^
$1,000^
Marine Rescue Diversion
$500×
$500×
$300×
Missed Port
$100×*
$1,000×*
$500×*
Medical and Evacuation
$Unlimited*
Cabin Confinement
$2,500×*
Pre-Paid Shore
Excursion Cancellation $1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire $1,000^
Marine Rescue Diversion
$500×
Missed Port
$100×*
Medical and Evacuation
$Unlimited*
Cabin Confinement
$2,500×*
Pre-Paid Shore
Excursion Cancellation $1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire $1,000^
Marine Rescue Diversion
$500×
Missed Port
$1,000×*
Medical and Evacuation
$Unlimited*
Cabin Confinement
$2,500×*
Pre-Paid Shore
Excursion Cancellation $1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire $1,000^
Marine Rescue Diversion
$300×
Missed Port
$500×*
|
|||
|
$120,000×
|
$120,000×
|
$120,000×
|
|
|
Snow Sports
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Own Snow Sports Equipment
$2,000^
$2,000^
$1,000^
Snow Sports Equipment Hire
$2,000^
$2,000^
$1,000^
Ski Pack Pre-Paid Fees Cancellation
$1,000^
$1,000^
$500^
Piste Closure
$100×*
$2,000×*
$1,000×*
Bad Weather and
Avalanche Closure
$1,000^
$1,000^
$500^
Medical and Evacuation
$Unlimited*
Own Snow Sports Equipment
$2,000^
Snow Sports Equipment Hire
$2,000^
Ski Pack Pre-Paid Fees Cancellation
$1,000^
Piste Closure
$100×*
Bad Weather and
Avalanche Closure $1,000^
Medical and Evacuation
$Unlimited*
Own Snow Sports Equipment
$2,000^
Snow Sports Equipment Hire
$2,000^
Ski Pack Pre-Paid Fees Cancellation
$1,000^
Piste Closure
$2,000×*
Bad Weather and
Avalanche Closure $1,000^
Medical and Evacuation
$Unlimited*
Own Snow Sports Equipment
$1,000^
Snow Sports Equipment Hire
$1,000^
Ski Pack Pre-Paid Fees Cancellation
$500^
Piste Closure
$1,000×*
Bad Weather and
Avalanche Closure $500^ |
|||
|
Adventure Activities
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Own Adventure Activities
Equipment
$2,000^
$2,000^
$1,000^
Adventure Activities
Equipment Hire
$2,000^
$2,000^
$1,000^
Medical and Evacuation
$Unlimited*
Own Adventure Activities
Equipment $2,000^
Adventure Activities
Equipment Hire $2,000^
Medical and Evacuation
$Unlimited*
Own Adventure Activities
Equipment $2,000^
Adventure Activities
Equipment Hire $2,000^
Medical and Evacuation
$Unlimited*
Own Adventure Activities
Equipment $1,000^
Adventure Activities
Equipment Hire $1,000^ |
|||
*Sub-limits apply, ^Per adult Insured Person, ×Per policy, #Waiting periods, Optional Benefits
Cover your next trip with PassportCard
Check Travel Alerts – they may affect your policy.