Comprehensive travel insurance with PassportCard

Usually, travel insurance requires you to cover costs yourself, claim when you get home, then wait and worry. When taking out PassportCard travel insurance, we also give you the option to be sent a PassportCard. If you have a medical issue overseas, luggage is delayed, or cash is stolen, we can load money on the card to cover your expenses – so you can get back to enjoying your holiday. It’s how travel insurance should be.

How the PassportCard works

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the
Combined Financial Services Guide and Product Disclosure Statement, and the schedule.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call our 24/7 Global Assistance team and we can direct you to the nearest pharmacy, hospital or doctor. For approved claims we will load the PassportCard with funds to cover your medical costs.

Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $150 to the PassportCard to buy emergency essentials.

Cash stolen?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard to help you until you work out details with your bank.

What does our comprehensive travel insurance cover?

Our Comprehensive Travel Cover (International) offers broader protection to ensure you
are covered for some of the most common claims made by Australian travellers including:

Lost or stolen luggage and personal effects

Protects your luggage and valuable items such as laptops and cameras if they get lost, stolen or damaged during your trip.

Cancellation before your trip begins

If you need to cancel or change your trip prior to departure due to unforeseen circumstances such as illness or injury, our comprehensive cover would cover you for non-refundable costs up to the limit you choose when buying the policy.

Rental vehicle excess up to $5,000

Cover for hire car insurance excess as a result of the vehicle being damaged or stolen.

Travel documents, credit cards and travellers cheques

Cost of replacing your passport, visas, travel money cards, travellers cheques and credit cards if they are lost, stolen or damaged.

Enhanced Personal Liability cover up to $5m

Protects you and your family from lawsuits that could arise as a result of you injuring another person or damaging someone else’s property.

Enhanced natural disaster cover

Provides cover for additional expenses if you are travelling overseas and your return home or onward journey is delayed by a natural disaster.

Wide range of leisure activities

More than 90 leisure activities covered as standard including cycling, kayaking, snorkelling and safari.

Other PassportCard policies

Not sure you need our Comprehensive Cover? If you’ll be travelling light, without expensive personal items, our Basic Cover could be for you. It offers medical cover for Australians travelling overseas, plus some cover for other common claims. Find out more here – Explore Basic Cover.

If you need help, call our customer service team on

1300 123 413.

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement, and the schedule.