When you take the PassportCard with you on your trip, we can instantly pay you for approved common claims, so you’re not out of pocket for expenses.
Our 3 instant claims
1. Overseas medical expenses
2. $250 delayed luggage compensation
3. Replace up to $500 stolen cash
Call our 24/7 Global Assistance team on +61 1800 490 478 (Reverse charge) or message us on Whatsapp to have funds added to your PassportCard instantly for approved claims.
Need to make an instant claim?
Simply call our 24/7 Global Customer Support team on +61 1800 490 478 (Reverse charge) or message us on Whatsapp and they will assist you in getting your claim approved quickly. In many cases it only takes a few minutes.
Once approved, the funds are instantly transferred to the PassportCard*. We will then send an activation PIN to your mobile phone that you can with the merchant or withdraw cash from the ATM.
Need to send us documentation? Email it to customersupport@passportcard.com.au
If you have a claim that is not 1 of our 3 instant claims, you can find out how to submit your claim on our Claims page.