PassportCard Basic Cover 

If you’re just looking for overseas medical cover, or you’ll be travelling light, without expensive personal items, PassportCard’s basic cover could be for you.

Woman on boat

We offer:

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the
Combined Financial Services Guide and Product Disclosure Statement, and the schedule.

Unlimited cover for medical and emergency dental expenses

Ensures you are protected financially if you fall sick or are injured overseas. Approved medical claims can be settled in Real-Time using the PassportCard1 – so you’re not left out of pocket. According to Smartraveller, medical assistanceis usually the most expensive cost Australians can experience overseas2.

Unlimited cover for cancellation or disruption due to sickness

In addition to medical expenses, our Basic Cover gives you protection for extra accommodation and travel costs if you are forced to cancel or disrupt your journey due to sickness while you’re overseas.

Stolen cash

If your cash is stolen, we can load up to $500 on the PassportCard in Real-Time, to help you in the interim.







Cancellation or disruption due to natural disaster

As standard, we include cover for extra accommodation and travel costs if a natural disaster such as an earthquake disrupts your trip or requires you to return home to Australia. Sub limits apply.




Personal liability up to $3m

Protects you and your family from lawsuits that could arise as a result of you injuring another person or damaging someone else’s property.




Why you should never travel overseas without medical cover  

Unfortunately, hospitals in some countries such as the USA will refuse to give you medical assistance if you don’t pay upfront, or hand over your insurance details. Even if it is an emergency. In other countries, hospitals may treat you, then give you an invoice to pay. Either way, the key thing to know is that the Australian government cannot pay for your medical bills.  Even if you’re travelling to one of the 11 countries that currently has a reciprocal health care agreement with Australia, you may still have to pay some of your medical costs and should consider travel insurance. 

Need more comprehensive cover?

Our Basic cover provides comprehensive medical and emergency dental cover, and some other standard covers such as accommodation expenses if your journey is disrupted due to a natural disaster. However, you may wish to consider our Comprehensive cover to ensure you are also covered for other common claims made by Australian travellers such as delayed, lost or stolen luggage, or cancellation before your trip begins due to unforeseen circumstances such as unexpected illness or injury. Find out more here.

If you need help, call our customer service team on 1300 123 413.


[1] All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the PDS and schedule,
and the PassportCard Terms & Conditions. [2] Source:

If you purchase a policy for travel to Israel after 09:10 AEDT 24 October 2023 you won’t be covered for claims arising from this event, including losses caused by flight cancellations/delays into Ben Gurion International Airport. Please read our travel alerts for more info. If you need emergency assistance whilst travelling, contact the PassportCard 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478.