Be prepared for the unexpected
Covid 19 benefits, included as standard
At PassportCard, we understand that our customers can face a variety of financial challenges (and a lot of inconvenience!) as a result of Covid 19-related events while travelling—that’s why we include cover for a range of Covid 19-related scenarios with your travel insurance policy as standard. Here’s a snapshot of the Covid 19-related events you can get cover for when you choose PassportCard:
| Domestic | International | International | |
|---|---|---|---|
| Comprehensive | Basic | Comprehensive | |
| Cancellation or changes if you catch Covid 19 before your journey starts | ✓ | X | ✓ |
| Disruption during your journey if you have Covid 19 | ✓ | ✓ | ✓ |
| Death due to Covid 19 during your journey | ✓ | ✓ | ✓ |
| Return home early due to the death, disablement or terminal illness of a relative | ✓ | X | ✓ |
| Overseas medical expenses | X | ✓ | ✓ |
| Hospital related incidental expenses | X | ✓ | ✓ |
| Travel delay related expenses caused by a Covid 19 event | ✓ | X | ✓ |
| Special events (such as a wedding, funeral or pre-paid function) disruption | ✓ | X | ✓ |
| Medical treatment costs for Covid 19 Cover While Cruising* | ✓ | ✓ | ✓ |
| Death due to Covid 19 during your journey while Crusing* | ✓ | ✓ | ✓ |
| Cancellation or Disruption to your journey due to mandatory general quarantine requirement or a border closure | X | X | X |
| Cancellation or Disruption for travel to a country or area subject to a warning issued by a government or official travel advisory service. | X | X | X |
Cancellation or changes if you catch Covid 19 before your journey starts
Domestic
- Compehensive
-
✓
International
- Basic
X
International
- Compehensive
-
✓
Disruption during your journey if you have Covid 19
Domestic
- Compehensive
-
✓
International
- Basic
-
✓
International
- Compehensive
-
✓
Death due to Covid 19 during your journey
Domestic
- Compehensive
-
✓
International
- Basic
-
✓
International
- Compehensive
-
✓
Return home early due to the death, disablement or terminal illness of a relative
Domestic
- Compehensive
-
✓
International
- Basic
X
International
- Compehensive
-
✓
Overseas medical expenses
Domestic
- Compehensive
X
International
- Basic
-
✓
International
- Compehensive
-
✓
Hospital related incidental expenses
Domestic
- Compehensive
X
International
- Basic
-
✓
International
- Compehensive
-
✓
Travel delay related expenses caused by a Covid 19 event
Domestic
- Compehensive
-
✓
International
- Basic
X
International
- Compehensive
-
✓
Special events (such as a wedding, funeral or pre-paid function) disruption
Domestic
- Compehensive
-
✓
International
- Basic
X
International
- Compehensive
-
✓
Medical treatment costs for Covid 19 Cover While Cruising*
Domestic
- Compehensive
-
✓
International
- Basic
-
✓
International
- Compehensive
-
✓
Death due to Covid 19 during your journey while Crusing*
Domestic
- Compehensive
-
✓
International
- Basic
-
✓
International
- Compehensive
-
✓
Cancellation or Disruption to your journey due to mandatory general quarantine requirement or a border closure
Domestic
- Compehensive
-
X
International
- Basic
-
X
International
- Compehensive
-
X
Cancellation or Disruption for travel to a country or area subject to a warning issued by a government or official travel advisory service.
Domestic
- Compehensive
-
X
International
- Basic
-
X
International
- Compehensive
-
X
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* Cover is only available with policies where optional Cover While Cruising protection is added to the policy at the time of purchase.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement (PDS) and on other policy documentation, including the schedule.
What else does PassportCard provide cover for?
Instant payouts on approved claims with PassportCard
When you choose PassportCard, you’ll enjoy the extra peace of mind of knowing you’ll be able to cover most expenses there and then if something goes wrong.
When you purchase one of our travel insurance policies, we’ll ask you if you’d like a PassportCard to take with you on your trip. If something happens while you’re away (like your luggage is delayed, your cash is stolen or you experience a medical issue), our team can handle your claim quickly over the phone and transfer funds to your PassportCard on-the-spot**.
If approved, you’ll be able to withdraw cash to cover expenses that can arise from things like delayed luggage or stolen cash, or if it’s a medical issue, we can instantly add funds to your PassportCard so you can immediately pay for expenses when you need to.
You won’t need to fill out any paperwork and instant access to funds means you won’t be left out of pocket.
Get cover for your next trip with PassportCard
Covid 19 travel insurance FAQs
All PassportCard travel insurance policies include a range of Covid 19 benefits as standard. You don’t need to do anything extra to add Covid 19 cover to your policy.
Not automatically. If you plan to go on a cruise while you’re away, you’ll need to add the extra ‘Cover While Cruising’ option when you purchase your travel insurance policy to ensure you will be covered during your trip.
Our international travel insurance policies automatically include Covid 19 cover. What you are and are not covered for will vary depending on whether you opt for basic or comprehensive cover. You will also need to add any relevant extra cover if you’ll be doing certain activities (such as going on a cruise) during your trip.
We include Covid 19 cover as standard with all our travel insurance policies, so you won’t have to pay extra to include it with your cover.
Yes, you can apply to purchase our travel insurance cover if you haven’t received the recommended vaccinations against Covid 19. Important information about who can purchase our policies including age limits and cover types is included in the relevant PDS. It’s also important to check the vaccination requirements for each location you will be travelling to prior to travel and adhere to any warning issued by a government or official travel advisory service.
No, while our product covers you for a number reasons when cover will be available due to Covid 19, There is no Covid-19 related coverage for when a Government issues for mandatory general quarantine requirement or a border closure.
You will need to provide details of each country you will be travelling to in order to ensure your policy will provide cover for Covid 19. You will also need to adhere to any warning issued by a government or official travel advisory service, as there is no Covid 19 related coverage for travel to a country subject to a warning issued by a government or official travel advisory service.
_______________________________________________________________
The information included on this page relates to Covid 19 cover included in policies sold on or after 8 June 2023. For policies purchased prior to this date, please refer to the relevant PDS and/or your policy wording.