Travel Insurance for Seniors
Whether you’re planning to jet off on that trip you’ve been dreaming of for as long as you can remember or you just need a change of scenery for a while, PassportCard is the smart solution that allows you to plan your next adventure with confidence.
What can our seniors travel insurance cover?
*Various limits apply (Basic has limited covers)
~Comprehensive policy only
^When on-trip claim has been approved, using the PassportCard
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.
Medical cover that won’t leave you out of pocket
Not only can a medical issue while travelling be extremely stressful, but it can also be very expensive if you don’t have suitable medical cover.
When you choose PassportCard, you can travel with the confidence of knowing you’ll be protected in a medical emergency, with the added advantage of round-the-clock support from our Global Assistance team.
If you experience a medical issue during your trip and aren’t sure what to do, our Global Assistance team will be available to help at any time, day or night, ready to direct you to the nearest pharmacy, hospital or doctor. They’ll even make sure you won’t have to front up the money to cover your immediate medical expenses for approved claims by instantly transferring funds to your PassportCard so you can make payment there and then.
Travelling with a pre-existing medical condition
It’s not uncommon for mature travellers to experience some health challenges from time to time, but we don’t believe that should mean your travel plans have to be put on ice.
When you choose PassportCard, we will automatically cover a long list of pre-existing medical conditions without the need to undertake a health assessment (provided you meet all relevant criteria).
If you have a pre-existing medical condition you may need to undertake a health assessment to ensure you are safe to travel with the appropriate cover.
Travellers aged 85 years or older will also need to provide written confirmation from their registered medical practitioner confirming they are medically fit to undertake the journey.
If you have a pre-existing medical condition or are over 85, and are unsure if you would be covered by our travel insurance, please contact our customer service team by calling 1300 123 413 for more information tailored to your personal circumstances.
Find out more about travelling with a pre-existing medical condition
Instant payouts on approved claims with PassportCard
When taking out PassportCard travel insurance, we also give you the option to be sent a PassportCard. With PassportCard, you can make the claims listed below immediately, anywhere, anytime and once approved we can instantly load money onto the card to help cover your expenses.
Our instant claims:
- If your cash is stolen, we can put up to $500 on the PassportCard that you can withdraw instantly
- Your medical expenses so you’re not out of pocket
- $250 for essentials if your bags are delayed
You won’t need to fill out any paperwork and instant access to funds means you won’t be left out of pocket.
It’s how travel insurance should be – quick, simple and hassle-free.
Find out more about how instant claims work or get a quote for your upcoming trip.
Live the adventure to its fullest
When you’re young at heart and venturing abroad, it’s only natural to want to live the experience to its fullest. While our travel insurance includes coverage for a wide range of events that could happen while you’re away, it won’t cover you for certain activities unless you add the relevant optional extra cover. Here’s how it works…
Fill in your personal details and we’ll take it from there!
When you take out a policy, we’ll ask if you would like a PassportCard to take on your trips. This allow you to pay expenses for approved claims so you can get back to enjoying your holiday without being out of pocket. Most claims can be managed in minutes.
Get cover for your next trip with PassportCard
Seniors travel insurance FAQs
We don’t believe there is any age limit to travel—however, we do want to know that it is safe for you to travel. If you are 85 years of age or older, we’ll need you to provide written confirmation from your registered medical practitioner that you are medically fit to undertake the journey to be eligible for our cover.
Yes, but you may need to undertake a health assessment to ensure you are safe to travel with the appropriate cover. Yes, but you may need to undertake a health assessment to ensure you are safe to travel with the appropriate cover. Please refer to the relevant PDS for more information about travelling with a pre-existing medical condition or call our contact centre on 1300 123 413 for information tailored to your personal circumstances.
Yes. If you are planning to go on a cruise, make sure you add the Cover While Cruising option when purchasing your travel insurance policy.
Simply call our Global Assistance team on our reverse charge number +61 1800 490 478. Our Australian-based Global Assistance team is available 24/7 and can quickly handle most common claims on-the-spot over the phone.
Helpful tips for mature travellers
All set for your upcoming adventure? Make sure you haven’t forgotten anything with these helpful tips:
- Check your passport is valid with at least 6 months of validity left before the expiry date
- Ensure you meet the visitor entry requirements for the countries you are visiting
- Arrange a travel currency card or other method of payment to cover expenses while you’re away
- Notify your financial institution of your plans to travel
- Contact your phone provider to ensure your phone plan will cover you while you’re away or purchase a pre-paid international sim card
- Speak to your doctor to see if you need any vaccinations prior to travelling
- If you take any medications, ensure you take a large enough supply to last the entirety of the trip, as well as some extra to cover you in case of any significant delays
- If you’re concerned an airline may question your fitness to fly, obtain a letter from your doctor confirming you’re fit for air travel
- Pre-arrange your accommodation in each location you plan to stay in
- Research your destination/s and find out if there are any cultural sensitivities you need to be aware of
- Consider pre-booking any tours or activities you want to do, as some tour operators may offer seniors discounts
- Provide details of your travel plans to a family member or close friend not travelling with you so you can be contacted in case of an emergency
- Visit the Australian government’s Smartraveller website for the latest travel advice for the destination/s you are travelling to
- Save the details of how to access emergency consular assistance in case you need it
- Organise your travel insurance with PassportCard.
When choosing travel insurance, it’s important to carefully read the relevant PDS prior to purchase to understand whether the product suits your specific needs.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement (PDS) and on other policy documentation, including the schedule.