This is Maureen’s story
See how PassportCard swiftly came to the rescue when our customer Maureen had an unexpected accident while on holiday in Greece.
What our customers say about us
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“PassportCard travel insurance has been a game-changer for me!
One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.
Their efficient and reliable service makes them my go-to choice for travel insurance every time.”
Moran B. – Product Review
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“HIGHLY RECOMMEND A++++
Great compassion and fast emergency payment when needed.”
Donna C. – Product Review
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“Very satisfied with the service and ease of the process.
Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”
Jim – Product Review
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“Friendly, efficient and easy to use.
They were more affordable and covered much more insurance wise than the regular insurers.”
Teresa – Google
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“So easy and love the card so we’re not out of pocket for claims.
PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”
HappyUpsider – Product Review
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“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
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“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
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“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review
Section | Product Type | Domestic Comprehensive | International Comprehensive |
---|---|---|---|
1 | Cancellation & Journey Disruption | ✓ (Cover Chosen)* | ✓ (Cover Chosen)* |
2 | Overseas Medical & Dental Expenses | X | Unlimited* (Instant payouts using the PassportCard) |
3 | Hospital Related Expenses | X | ✓ $10,000*# |
4 | Accidental Death | ✓ $30,000*^ | ✓ $30,000*^ |
5 | Permanent Disability | ✓ $30,000^ | ✓ $30,000^ |
6 | Loss of Income | ✓ $45,000 *#× | ✓ $45,000 *#× |
7 | Travel Documents & Credit Cards | ✓ $5,000× | ✓ $5,000× |
8 | Theft of cash | ✓Up to $500 on the PassportCard | ✓Up to $500 on the PassportCard |
9 | Luggage & Personal Effects | ✓ $10,000* | ✓ $25,000* |
10 | Luggage & Personal Effects Delay Expenses | ✓$250 on the PassportCard, maximum of $1,000* | ✓$250 on the PassportCard, maximum of $1,000* |
11 | Travel Delay Expenses | ✓ $2,000*^# | ✓ $6,000*^# |
12 | Personal Liability | ✓ $5,000,000^ | ✓ $5,000,000^ |
13 | Rental Vehicle Insurance Excess | ✓ $10,000^ | ✓ $10,000^ |
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods |
aaa1 – Cancellation & Journey Disruption
Domestic Comprehensive
- ✓ (Cover Chosen)*
International Comprehensive
- ✓ (Cover Chosen)*
2 – Overseas Medical & Dental Expenses
Domestic Comprehensive
- X
International Comprehensive
- ✓ Unlimited medical costs*
3 – Hospital Related Expenses
Domestic Comprehensive
- X
International Comprehensive
- ✓ $10,000 per policy*
4 – Accidental Death
Domestic Comprehensive
- ✓ $30,000^
International Comprehensive
- ✓ $30,000^
5 – Permanent Disability
Domestic Comprehensive
- ✓ $30,000^
International Comprehensive
- ✓ $30,000^
6 – Loss of Income
Domestic Comprehensive
- ✓ $45,000 *×
International Comprehensive
- ✓ $45,000 *×
7 – Travel Documents & Credit Cards
Domestic Comprehensive
- ✓ $5,000 *×
International Comprehensive
- ✓ $5,000 *×
8 – Theft of Cash
Domestic Comprehensive
- ✓ Up to $500 on the PassportCard*
International Comprehensive
- ✓ Up to $500 on the PassportCard*
9 – Luggage & Personal Effects
Domestic Comprehensive
- ✓ $10,000*
International Comprehensive
- ✓ $25,000*
10 – Luggage & Personal Effects Delay Expenses
Domestic Comprehensive
- ✓ $250 on the PassportCard, $1,000 in total*
International Comprehensive
- ✓ $250 on the PassportCard, $1,000 in total*
11 – Travel Delay Expenses
Domestic Comprehensive
- ✓ $2,000*^#
International Comprehensive
- ✓ $6,000*^#
12 – Personal Liability
Domestic Comprehensive
- ✓ $5,000,000^
International Comprehensive
- ✓ $5,000,000^
13 – Rental Vehicle Insurance Excess
Domestic Comprehensive
- ✓ $10,000×
International Comprehensive
- ✓ $10,000×
Section | Product Type | Domestic Comprehensive | International Comprehensive |
---|---|---|---|
14 | Cruise Cover | ✓ | ✓ |
15 | Search & Rescue | ✓ | ✓ |
16 | Pet Care | ✓ | ✓ |
17 | Concerts & Other Events | ✓ | ✓ |
18 | Business Cover | ✓ | ✓ |
19 | Snow Sports | ✓ | ✓ |
20 | Adventure Activities | ✓ | ✓ |
21 | Water Sports | ✓ | ✓ |
22 | Wheeled Activities | ✓ | ✓ |
23 | Golf Cover | ✓ | ✓ |
See our Optional & Activities cover for more info |
14 – Cruise Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
See full list of benefits
15 – Search & Rescue
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
16 – Pet Care
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
17 – Concerts & Other Events
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
18 – Business Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
19 – Snow Sports
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
20 – Adventure Activities
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
21 – Water Sports
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
22 – Wheeled Activites
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
23 – Golf Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods, ~ Limited to 12-month period, + per day, ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo. The Canstar 2025 Innovation Excellence Award was received in April, 2025 for PassportCard Travel Insurance.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.
Preparing for your trip to Bali
All set for your Bali escape?
Make sure you’ve ticked these items off your checklist before you head off:
- Check your passport is valid with at least 6 months of validity left from the date you plan to leave the country
- Ensure you meet the visitor entry requirements for Indonesia
- Arrange a travel currency card or another method of payment to cover expenses while you’re away
- Notify your financial institution of your plans to travel
- Contact your phone provider to ensure your phone plan will cover you while you’re away or purchase a pre-paid international sim card
- Arrange accommodation for each location you plan to stay in
- Consider booking any tours or activities you want to do in advance
- Provide details of your travel plans to a family member or close friend not travelling with you so you can be contacted in case of an emergency
- Save the details of how to access emergency consular assistance in case you need it
- Organise your travel insurance with PassportCard.
Bali travel insurance FAQs
It’s always a good idea to get travel insurance when travelling to Bali, so you know you’re prepared if something doesn’t go to plan. From medical emergencies to lost luggage, travel insurance can come in handy in a variety of situations. Choosing cover that also offers instant payouts can also be invaluable while travelling abroad.
The best way to find out how much it will cost to get cover to travel to Bali is to get an instant quote with PassportCard. It only takes a couple of minutes to get a personalised quote by providing some basic details such as your age, destination/s, travel dates and the level of cover you would like.
Not automatically. If you’re planning on doing any adventure activities like cascading, deep sea fishing, mountain biking, mud buggying, paragliding, quad bike riding, outdoor rock climbing, segway tours or sky diving, you’ll need to add Adventure Activities Cover when you purchase your travel insurance to make sure you’ll be covered.
No. Many Australians don’t realise that they won’t be covered by Medicare when overseas. Purchasing travel insurance with cover for medical emergencies and evacuation is essential to ensure you won’t be left to foot the bill if you become seriously sick or injured while travelling.
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Simply call our Global Assistance team on +61 1800 490 478 or message us on WhatsApp. Our Australian-based Global Assistance team is available 24/7 and can quickly handle most common claims on-the-spot over the phone.
Cover your next trip with PassportCard
Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us