Concerts & Events Cover

Travelling for a special event like a concert, sporting event, conference or wedding? We will help you get there on time if you are delayed and help you out if it gets cancelled.

What’s Included in our Concerts & Other Events Cover

Cancelled or Moved Events

If an event you’ve told us about (and listed on your policy) is cancelled or rescheduled to a different date before your journey starts, we’ll cover: 

 

  • Up to $3,000 per adult Insured Person (max $6,000 total) for non-refundable travel and accommodation expenses, or 

 

  • The reasonable cost of rearranging your trip. 

 

Journey Disruption

If you’re already travelling and a delay threatens your attendance at the event, you may be eligible for: 

 

  • Up to $5,000 (International Cover) or $2,000 (Domestic Cover) per adult Insured Perso for transport delays, missed connections or disruptions that impact your ability to attend. 

 

Peace of Mind for Event-Goers

From international music festivals to your cousin’s wedding across the country, our cover is built for the moments you don’t want to miss. Just make sure the event and tickets are confirmed before your trip. 

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Types of Concerts & Events We Cover

 

This cover is perfect for: 

  • Concerts and Music Festivals 
  • Sporting Events (e.g. tennis, football, marathons) 
  • Weddings and Family Ceremonies 
  • Conferences and Conventions 
  • Theatre and Performance Events 

Events must be ticketed and included in your policy at the time of purchase to be eligible. 

 

Water Sports Travel Insurance

 

Making a splash on your next trip? Our Water Sports Optional Cover is perfect for adventurous travellers who love getting out on the water—whether it’s scuba diving (up to 50m for qualified divers), jet skiing, kitesurfing, white-water rafting (with a guide), or more. Find out more

 

Adventure Activities Cover

 

We provide cover for a wide range of activities including paragliding, trekking up to 6000m, Everest Base Camp and Kokoda Track, rock climbing outdoors (not mountaineering), sky diving, animal conservation and handling, abseiling, hang gliding. Find more

 

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement (PDS) and on other policy documentation, including the schedule.

Concerts & Events Cover FAQs

Partial cancellations are not covered. The event must be fully cancelled or moved to a different day.

Yes, you’ll need to provide official confirmation from the event organiser when you submit your claim. 

No, relocations within reasonable travel distance (e.g. same city) are not covered.

If your costs are fully refunded, you won’t be eligible for to claim. We cover the costs up to the benefit amount for any non-refundable trip and accommodation costs that you were not able to recover.  

No. Only prepaid, ticketed events listed on your policy are eligible.

Simply call our Global Assistance team on +61 1800 490 478 or contact us on WhatsApp. Our Australian-based Global Assistance team is available 24/7 and can quickly handle most common claims on-the-spot over the phone.

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*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods, ~ Limited to 12-month period, + per day, ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo. The Canstar 2025 Innovation Excellence Award was received in April, 2025 for PassportCard Travel Insurance.

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.  

Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us