🦍 While travelling in Bali, Kim was attacked by a monkey and left with a nasty scratch.
⚠️ With her medical history leaving her immunocompromised, the risk of rabies infection was much higher than usual.
🩺 Our team immediately consulted the treating doctor, reviewed advice from her Australian doctor, and sought guidance from an infectious disease specialist to determine the safest treatment plan.
💉 Kim required a full series of serum injections tailored to her needs.
💳 To make sure she received the care she needed without delay; we topped up her PassportCard with over $10,000 to cover the treatment.
Another example of how we deliver support when it matters most. ❤️
Watch this video and let’s hear the story from Lachlan, our Customer Service Team Leader.