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Cruise Travel Insurance

Winner of the 2024 Canstar for Outstanding Value Travel Insurance – Cruise!

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What’s included in our Cruise Cover

Cruise Cover is the easiest way to ensure your trip really is smooth sailing by providing cover for a range of situations. Adding Cruise Cover to your travel insurance provides extra protection for things like:

Medical Emergencies & Evacuation

Emergency medical treatment and evacuation if you become sick or injured while onboard the boat.

Cabin Confinement

Cover if you become confined to your cabin due to sickness or injury

Missed Port

Cover if your cruise vessel doesn’t stop at a scheduled port due to adverse weather or a mechanical breakdown.

Cruise Related Cancellation Costs

Cancellation or changes to your cruise before your journey starts if you get sick or injured and cannot go on your journey

Instant Payouts

You have the option to use the PassportCard to instantly pay for these common claims so you’re not out of pocket

  • Overseas medical costs^
  • $250 delayed luggage compensation^
  • Replace up to $500 stolen cash^

24/7 Global Assistance

Our Sydney based team is available 24 hours, 7 days a week to provide you assistance, direct you to nearest medical provider, emergency support and approve instant claims

Comprehensive Cover

We offer Comprehensive cover so you can have peace of mind. 

Case-by-Case Pre-Existing Medical

We automatically cover many pre-existing conditions and for those we don’t, our in-house nurses conduct individual assessments. 

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How can I add cruise cover to my policy?

Simply add the Cruise Cover option when completing your PassportCard travel insurance quote and we’ll automatically include it with your policy. Here’s how it works:
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Step 1: Choose a plan

 

Domestic Comprehensive International Comprehensive
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Step 2: Add Cruise Cover

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It’s important to note that Cruise Cover may not be available with all our policies for all regions and destinations—but don’t worry, we’ll let you know if we offer it when you complete your quote.
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Step 3: Fill in your details and we’ll take it from there!

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Bon voyage!

Riverboat cruising now included as standard

Riverboat cruising is now included in our standard cover so you’re automatically covered if you take out a policy.

If you want the additional coverage for things such as Cabin Confinement and Missed Port then you can add the Cruise Cover to your policy.

We’re award winning travel insurance

Canstar Award 2025

Canstar’s 2025 Innovation Excellence award

Canstar Award 2024

Canstar’s 2024 – Outstanding Value For Travel Insurance – Cruise

Mozo Award 2025

MOZO Expert Choice Awards 2025 – Exceptional Quality Travel Insurance – Exceptional Quality Travel Insurance¹

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2024 & 2019 Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 Finalist Claims Team of the Year

How does the PassportCard Instant Payouts work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. We can provide instant payouts on approved common claims, anytime, anywhere*.
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Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call or Whatsapp our 24/7 support team and we can direct you to the nearest pharmacy, hospital or doctor.

For approved claims we will load the PassportCard with funds to cover your medical costs.

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Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.

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Cash stolen or lost?

No cash, no holiday! Call us and we can put up to $500 on the PassportCard for you to withdraw from the ATM.

Our Comprehensive Covers

Maximum benefit payable
SectionProduct TypeDomestic Comprehensive International Comprehensive
1Cancellation & Journey Disruption (Cover Chosen)* (Cover Chosen)*
2Overseas Medical & Dental Expenses XUnlimited* (Instant payouts using the PassportCard)
3Hospital Related Expenses X $10,000*#
4Accidental Death $30,000*^ $30,000*^
5Permanent Disability $30,000^ $30,000^
6Loss of Income $45,000 *#× $45,000 *#×
7Travel Documents & Credit Cards $5,000× $5,000×
8Theft of cashUp to $500 on the PassportCardUp to $500 on the PassportCard
9Luggage & Personal Effects $10,000* $25,000*
10Luggage & Personal Effects Delay Expenses $250 on the PassportCard, maximum of $1,000*$250 on the PassportCard, maximum of $1,000*
11Travel Delay Expenses $2,000*^# $6,000*^#
12Personal Liability $5,000,000^ $5,000,000^
13 Rental Vehicle Insurance Excess $10,000^ $10,000^
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods

aaa1 – Cancellation & Journey Disruption


Domestic Comprehensive

  • (Cover Chosen)*

International Comprehensive

  • (Cover Chosen)*

2 – Overseas Medical & Dental Expenses


Domestic Comprehensive

  • X

International Comprehensive

  • Unlimited medical costs*

3 – Hospital Related Expenses


Domestic Comprehensive

  • X

International Comprehensive

  • $10,000 per policy*

4 – Accidental Death


Domestic Comprehensive

  • $30,000^

International Comprehensive

  • $30,000^

5 – Permanent Disability


Domestic Comprehensive

  • $30,000^

International Comprehensive

  • $30,000^

6 – Loss of Income


Domestic Comprehensive

  • $45,000 *×

International Comprehensive

  • $45,000 *×

7 – Travel Documents & Credit Cards


Domestic Comprehensive

  • $5,000 *×

International Comprehensive

  • $5,000 *×

8 – Theft of Cash


Domestic Comprehensive

  • Up to $500 on the PassportCard*

International Comprehensive

  • Up to $500 on the PassportCard*

9 – Luggage & Personal Effects


Domestic Comprehensive

  • $10,000*

International Comprehensive

  • $25,000*

10 – Luggage & Personal Effects Delay Expenses


Domestic Comprehensive

  • $250 on the PassportCard, $1,000 in total*

International Comprehensive

  • $250 on the PassportCard, $1,000 in total*

11 – Travel Delay Expenses


Domestic Comprehensive

  • $2,000*^#

International Comprehensive

  • $6,000*^#

12 – Personal Liability


Domestic Comprehensive

  • $5,000,000^

International Comprehensive

  • $5,000,000^

13 – Rental Vehicle Insurance Excess


Domestic Comprehensive

  • $10,000×

International Comprehensive

  • $10,000×

Our Optional & Activites Covers

Covers that you may require for your trip
SectionProduct TypeDomestic ComprehensiveInternational Comprehensive
14Cruise Cover – Canstar Award Winning Unlimited medical costs and evacuation Cabin confinement – $2,500 per policy*^ Pre-paid shore excursion cancellation- $1,000^ Formal attire – $1,000^ Missed port – $500 per policy*^ Marine rescue diversion – up to $300*^ Unlimited medical costs and evacuation Cabin confinement – $2,500 per policy*^ Pre-paid shore excursion cancellation- $1,000^ Formal attire – $1,000^ Missed port – $1,000 per policy*^ Marine rescue diversion – up to $500*^
15Search & Rescue $120,000× $120,000×
16Pet Care Cancellation due to pet health – up to $3,000^ Pet boarding cover due to delayed return – $1,000× Cancellation due to pet health – up to $3,000^ Pet boarding cover due to delayed return – $1,000×
17Concerts & Other Events Cancelled events – $3,000^ Journey disruption – $2,000^ Cancelled events – $3,000^ Journey disruption – $5,000^
18Business Cover Business equipment – $4,000^ Business equipment hire – $1,500*^ Loss or theft of business money – $1,000^ Business equipment – $4,000^ Business equipment hire – $1,500*^ Loss or theft of business money – $2,000^
19Snow Sports Own equipment – $1,000^ Hire equipment – $1,000^ Loss of pre-paid fees, passes, lessons – $500^ Piste closure – $100 per day^+ Bad weather & avalanche closure – $500^ Unlimited medical & evacuation Own equipment – $2,000^ Hire equipment – $2,000^ Loss of pre-paid fees, passes, lessons – $1,000^ Piste closure – $100 per day^+ Bad weather & avalanche closure – $1,000^
20Adventure Activities Own equipment – $1,000^ Hire equipment – $1,000^ Unlimited medical and evacuation Own equipment – $2,000^ Hire equipment – $2,000^
21Water Sports Own equipment – $1,000^ Hire equipment – $1,000^ Unlimited medical and evacuation Own equipment – $2,000^ Hire equipment – $2,000^
22Wheeled Activities Own equipment – $1,000^ Hire equipment – $1,000^ Unlimited medical and evacuation Own equipment – $2,000^ Hire equipment – $2,000^
23Golf Cover Own equipment – $5,000^ Hire equipment – $750^* Pre-paid green fees – $500^ Hole-in-one – $300 Own equipment – $5,000^ Hire equipment – $1,000^* Pre-paid green fees – $500^ Hole-in-one – $300
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods

14 – Cruise Cover


Domestic Comprehensive

  • Unlimited medical costs and evacuation
  • Cabin confinement – $2,500*^
  • Cabin confinement – $1,000^
  • Formal attire – $1,000^
  • Missed port – $500 *^
  • Marine rescue diversion – $300*^

International Comprehensive

  • Unlimited medical costs and evacuation
  • Cabin confinement – $2,500*^
  • Cabin confinement – $1,000^
  • Formal attire – $1,000^
  • Missed port – $1,000 *^
  • Marine rescue diversion – $500*^

15 – Search & Rescue


Domestic Comprehensive

  • $120,000×

International Comprehensive

  • $120,000×

16 – Pet Care


Domestic Comprehensive

  • Cancellation due to pet health – $3,000^
  • Pet boarding cover due to delayed return – $1,000^

International Comprehensive

  • Cancellation due to pet health – $3,000^
  • Pet boarding cover due to delayed return – $1,000^

17 – Concerts & Other Events


Domestic Comprehensive

  • Cancelled events – $3,000^
  • Journey disruption – $2,000^

International Comprehensive

  • Cancelled events – $3,000^
  • Journey disruption – $5,000^

18 – Business Cover


Domestic Comprehensive

  • Business equipment – $4,000^
  • Business equipment hire – $1,500^
  • Loss or theft of business money – $1,000^

International Comprehensive

  • Business equipment – $4,000^
  • Business equipment hire – $1,500^
  • Loss or theft of business money – $2,000^

19 – Snow Sports


Domestic Comprehensive

  • Own equipment – $1,000^
  • Hire equipment – $1,000^
  • Loss of pre-paid fees, passes, lessons – $500^
  • Piste closure – $100 per day^+
  • Bad weather & avalanche closure – $500^

International Comprehensive

  • Unlimited medical and evacuation
  • Hire equipment – $2,000^
  • Hire equipment – $2,000^
  • Loss of pre-paid fees, passes, lessons – $1,000^
  • Piste closure – $100 per day^+
  • Bad weather & avalanche closure – $1,000^

20 – Adventure Activities


Domestic Comprehensive

  • Own equipment – $1,000^
  • Hire equipment – $1,000^

International Comprehensive

  • Own equipment – $2,000^
  • Hire equipment – $2,000^

21 – Water Sports


Domestic Comprehensive

  • Own equipment – $1,000^
  • Hire equipment – $1,000^

International Comprehensive

  • Own equipment – $2,000^
  • Hire equipment – $2,000^

22 – Wheeled Activites


Domestic Comprehensive

  • Own equipment – $1,000^
  • Hire equipment – $1,000^

International Comprehensive

  • Own equipment – $2,000^
  • Hire equipment – $2,000^

23 – Golf Cover


Domestic Comprehensive

  • Own equipment – $5,000^
  • Hire equipment – $750^*
  • Pre-paid green fees – $500^
  • Hole-in-one – $300

International Comprehensive

  • Own equipment – $5,000^
  • Hire equipment – $1,000^*
  • Pre-paid green fees – $500^
  • Hole-in-one – $300

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Tips when planning a cruise

Whether you’re heading overseas or staying in Australian waters, here are some helpful tips to ensure your cruise is smooth sailing.

Valid Passport

If you’ll be leaving Australian waters, check your passport is valid with at least 6 months of validity left from the date of the end of your cruise

Check-in

Ensure you know what the check-in procedures are for your cruise

Luggage allowance

Check what your luggage allowance is and check for any items you can and cannot take aboard

Documentation

Find out what documentation may be required by the cruise operator

Check entry requirements

Ensure you meet the entry requirements for each location you plan to disembark the cruise and obtain any necessary visas, vaccinations and documentation

Research the region

Research the region you will be travelling to so you’re aware of any potential safety or health risks

Book excursions

Reserve any shore excursions you’re very keen to do in advance of your cruise to ensure you don’t miss out

Pack for all occasions

Pack for all occasions to ensure you can meet any dress code requirements (which typically includes casual clothing for daytime activities and more formal attire for evening dining and events)

Medication

If you take any medication, ensure you pack enough to allow for any potential delays

Travel insurance

Organise your travel insurance with PassportCard before you depart- get a quote now

Cruise travel insurance FAQs

No, cruise cover is an optional extra. If you’ll be going on a cruise, it’s important to add the Cruise Cover option when completing your quote to ensure it is included with your policy.

It’s essential that you add Cruise Cover with your travel insurance if you’ll be heading on a cruise. While our travel insurance includes cover for a wide range of events, it won’t cover you while on a cruise if you don’t add the optional extra cover.

Even if you’re cruising domestically, it’s still important to have cruise-specific travel insurance for medical emergencies, as you may not be able to claim on Medicare or your private health insurance while on board. Travel insurance can also come in handy in a range of other situations while cruising like if your luggage is lost, cabin confinement or shore excursion cancellation.

You’ll need to list all travellers (including any dependents) that you want to be included on your policy when completing your quote to ensure they are covered while on our cruise.

Cover your next trip with PassportCard

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Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us