When you’re thousands of miles from home, the last thing you want to worry about is whether your travel insurance will deliver when it matters most. For many Australian travellers, that moment of truth comes unexpectedly stranded at a baggage carousel in Rome, faced with a medical emergency in Phuket, or needing support for a family member on a dream cruise. At PassportCard, we know these are more than just “claims”, they’re the moments our customers count on us to be there.
That’s why we’re proud to announce that PassportCard Travel Insurance has been awarded not one, but four of Canstar’s 2025 Outstanding Value Travel Insurance Awards, making us this year’s most awarded travel insurance provider in Australia.
Sweeping All Four Canstar Outstanding Value Travel Insurance Awards
What makes this achievement truly special is that PassportCard has dominated every single Outstanding Value category:
- Outstanding Value – Travel Insurance – International – 2025
- Outstanding Value – Travel Insurance – Domestic – 2025
- Outstanding Value – Travel Insurance – Cruise – 2025
- Outstanding Value – Travel Insurance – Seniors – 2025
This rare clean sweep means PassportCard has been recognised for delivering exceptional value to Australians, whether they’re exploring the wonders of our own backyard, setting sail on a cruise, heading overseas, or seeking peace of mind for senior travellers.
But the celebrations don’t stop there. Earlier this year, PassportCard also took home the 2025 Canstar Innovation Excellence Award for our unique approach to claims and customer service, bringing our total to five Canstar awards in 2025, and six in the past two years.
What Makes PassportCard’s Win So Special?
So, why did we win? According to Canstar’s rigorous methodology, these awards aren’t just about the cheapest price or the longest list of features. Canstar’s research team analysed over 50 travel insurance providers, comparing premiums across a wide range of destinations and trip types, as well as the value and quality of cover – especially for benefits like pre-existing medical conditions.
Josh Sale, Canstar’s Group Manager, Research, Ratings and Product Data, shared his insights on why PassportCard stood out:
“PassportCard has gained strong momentum in 2025, earning awards in every category we assessed, including domestic, international, cruise and seniors travel insurance,” says Sale.
“PassportCard’s premiums, relative to competitors, have improved significantly year on year, which was particularly noticeable in the international destinations we reviewed. At the same time, PassportCard has maintained a high standard of cover, including important benefits for pre-existing conditions such as high blood pressure and high cholesterol. This combination of comprehensive features and competitive pricing has strengthened PassportCard’s overall value this year, ultimately earning it our Outstanding Value Awards.”
Our Commitment to Outstanding Value and Innovation
This recognition is a testament to PassportCard’s commitment to offering award-winning travel insurance that’s quick, simple and hassle-free. We pay approved common claims instantly using the PassportCard for overseas medical expenses, delayed luggage, and stolen cash, so our customers never have to wait when the unexpected happens.
Reflecting on this achievement, Peter Klemt, CEO of PassportCard Australia, said:
“We’re honoured to be recognised as Australia’s most awarded travel insurance provider in 2025. These awards are a reflection of our team’s passion and dedication to putting Australian travellers first, no matter where their journeys take them. We’re proud to set the standard for value and innovation in travel insurance, and grateful to our customers and partners for trusting us to be there for them – immediately – when it matters most.”
Why This Matters for Australian Travellers
Whether you’re discovering hidden gems across Australia, setting sail on a cruise, or embarking on an international adventure, PassportCard Travel Insurance gives you peace of mind with instant payouts, 24/7 support from our Sydney based customer team and comprehensive cover that’s trusted by over 2 million cardholders worldwide.
Winning one of Canstar’s 2025 Outstanding Value Awards across all four major travel insurance categories means our customers can feel confident they’re getting award-winning travel insurance with genuine value, innovation, and service at its heart.
PassportCard also won the WeMoney 2025 Outstanding Claims Experience (Travel Insurance) and Mozo 2025 Experts Choice – Exceptional Quality Travel Insurance awards, making us Australia’s most awarded travel insurance company in 2025.
Ready to discover how PassportCard’s award-winning travel insurance can help make your next trip even better?
