PassportCard

Travel insurance
on tap.

Australia’s only travel insurance with instant payouts for common claims using the PassportCard

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Over 2 million cardholders worldwide

We are Australia’s only travel insurance provider that gives you instant payouts using the innovative PassportCard.

With over 2 million cardholders globally, PassportCard Group uses US patented technology to provide market-leading travel insurance policies.

When you insure your travel with us, you have the extra peace of mind that you can instantly pay for these common claims, so you’re not out of pocket:

  • Overseas medical costs
  • Delayed luggage compensation
  • Stolen cash

Our policy holders also have access to our 24/7 Global Assistance team, who are always on-hand when you’re travelling to provide expert guidance and approve instant claims.

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What can our international and domestic travel insurance policies cover?

You can choose between our Basic for the essentials or Comprehensive for extra coverage.
It’s the way insurance should be – quick, simple and hassle-free.

Instant Payouts

You have the option to use the PassportCard to instantly pay for these common claims so you’re not out of pocket

  • Overseas medical 
  • Delayed luggage compensation
  • Replace stolen cash

24/7 Global Assistance

Our Sydney based team is available 24 hours, 7 days a week to provide you assistance, direct you to nearest medical provider, emergency support and approve instant claims

Unlimited Overseas Medical

If you take out international coverage, you can use the PassportCard to instantly pay for approved claims so you’re not out of pocket

Travel Disruptions & Cancellations

In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed*

Luggage & Belongings

Up to $25,000 luggage and personal effects cover if lost, stolen or damaged.~

Covid-19

We provide coverage for Covid-19 trip disruption and medical expenses*

Optional Covers

Add extra coverage for:

 

Cruising, Winter Sports, Adventure Activities, Golf, Business Equipment and Search & Rescue

Bespoke Pre-Existing Medical

We automatically cover many pre-existing conditions and for those we don’t, we conduct individual assessments and cover many conditions that other travel insurance companies won’t

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*Various limits apply (Basic has limited covers)

~International Comprehensive policy only

^When on-trip claim has been approved, using the PassportCard

#$45,000 in total 

^^If, during Your Journey, Your Luggage and Personal Effects are stolen, accidentally damaged or permanently lost

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. 

 

Compare our international and domestic policies

Whether you’re on a budget and seeking just medical, or you’re looking for a much more comprehensive coverage, compare PassportCard’s insurance covers to find a cover that suits your holiday and budget.
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Domestic Cover

When you’re travelling Australia, this policy will give you extra protection. If you’re taking a domestic cruise, you can simply add Cruise Cover.

 

What’s covered

  • Cancellation and journey disruption pre or during trip*
  • Up to $45,000 loss of income#
  • Cover for your luggage & personal effects^^
  • Travel delay expenses*
  • On-trip cover if you’re diagnosed with COVID-19*
  • Up to $500 for stolen cash^
  • $150 for delayed luggage^
  • Instant payouts using the PassportCard^
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International Basic Cover

Essential medical cover when travelling overseas. If you’re travelling light, it could be the right over for you.

 

What’s covered

  • Unlimited medical & dental costs
  • Unlimited cancellation or disruption due to sickness*
  • Up to $10,000 for hospital related expenses~
  • On-trip cover if you’re diagnosed with COVID-19*
  • Up to $500 for stolen cash^
  • $150 for delayed luggage^
  • Instant payouts using the PassportCard^

What’s not covered

  • Loss of income due to injury
  • Your luggage & personal effects such as phone
  • Travel delay expenses
  • Pet care if your return is delayed
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International Comprehensive Cover

Our Comprehensive provides broader protection to ensure you have extra protection when travelling overseas.

 

What’s covered

  • Unlimited medical & dental costs
  • Unlimited cancellation or disruption due to sickness*
  • Up to $10,000 for hospital related expenses~
  • On-trip cover if you’re diagnosed with COVID-19*
  • Up to $500 for stolen cash^
  • $150 for delayed luggage^
  • Instant payouts using the PassportCard^
  • Up to $45,000 loss of income#
  • Up to $25,000 cover for your luggage & personal effects^^
  • Travel delay expenses*
  • Pet care if your return is delayed

 

*Various limits apply (Basic has limited covers)

~Comprehensive policy only

^When on-trip claim has been approved, using the PassportCard

#$45,000 in total 

^^Per person. If, during Your Journey, Your Luggage and Personal Effects are stolen, accidentally damaged or permanently lost

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. 

 

What our customers say about us

  • PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.

     

    Moran B. travelled to New Zealand 

  • Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card. 

     

    Jim travelled to USA

  • Fantastic- was so happy to find this company.

     

    Affordable and so easy to deal with and covered my pre-existing medical condition that many other companies would not.

     

    Sharyn travelled to the Pacific Islands

  • So easy and love the card so we’re not out of pocket for claims

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly. 

     

    HappyUpsider travelled to Fiji

  • Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.

     

    J Walker travelled to Europe

  • Great cover at affordable prices.

     

    Great cover at affordable prices that fit our needs. Thanks

     

    Ian travelled to South-East Asia 

  • I like it because it is simple

     

    Good value and the gentleman I dealt with was very helpful and friendly.

     

    Bob D. travelled to the Middle East

bridge and house in wales

How does PassportCard instant claims work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. Get instant payouts on approved claims, anytime, anywhere*.

Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call our 24/7 Global Assistance team and we can direct you to the nearest pharmacy, hospital or doctor.

 

For approved claims we will load the PassportCard with funds to pay for your medical costs.

 

Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday.

 

Just call us and we can add up to $150 to the PassportCard to buy emergency essentials.

 

Cash stolen?

No cash, no holiday!

 

Call us and we can put up to $500 on the PassportCard to help you until you work out details with your bank.

Beach

Our awards so far

LMI Award

LMI Claims Comparison 5*

Mansfield Award

Mansfield Award for Excellence in Speciality Claims 2019

 

* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.

 

 

Travel Alerts: World events and “Do Not Travel” advice may affect your policy. Please read our Travel Alerts. If you need emergency assistance, contact the 24/7 Global Assistance team on our reverse charge number: +61 1800 490 478