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Travel Insurance for Families

2025’s most awarded travel insurance

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Gay couple with their daughter

Kids covered for free

Every family deserves a stress-free holiday, but costs add up fast. Our family travel insurance covers up to two adults (you and your spouse or partner) and your dependants under a single policy.

Provided your children (including step or legally adopted children) are unmarried and either under the age of 19 or under the age of 25 and studying full-time at an accredited institution of higher learning, you can add them to your family policy and we won’t charge you anything extra.*

*An extra premium may be charged for pre-existing medical conditions of your dependants.

What can our international travel insurance cover?

Travel insurance can provide valuable protection in a range of scenarios that can happen while you’re away. Here are just some of the other ways having travel insurance could come in handy:

Instant Funds

You have the option to use the PassportCard to instantly pay for these approved common claims so you’re not out of pocket

  • Overseas medical costs
  • $250 delayed luggage compensation
  • $350 (or up to $700 for 2 adults) stolen cash

Unlimited Medical

We provide unlimited overseas medical cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs*

24/7 Global Assistance

Our dedicated team is available 24/7 via call or WhatsApp to assist you or help with claim submissions. No matter where you are, they are ready to support you.

Kids travel at no extra cost

We want to keep things as affordable for you as possible by providing most cover for any dependents under your policy for no extra cost. The only time we charge a premium is if they have a pre-existing medical condition (T&Cs apply).

Find out more

Luggage & Belongings

Up to $25,000 luggage and personal effects cover if lost, stolen or damaged per person.*

Travel Disruptions & Cancellations

In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed *

Rental Vehicle Insurance Excess

If your rental vehicle is damaged or stolen, we will pay up to $10,000 to cover your insurance excess or repairs.

Optional Benefits

Add extra coverage for:

  • Cancellation Due to Change of Mind
  • Concerts and Events
  • Ocean Cruising
  • Search and Rescue
  • Snow Sports
  • Adventure Activities
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What our customers say about us

  • “PassportCard travel insurance has been a game-changer for me!

     

    One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.

    Their efficient and reliable service makes them my go-to choice for travel insurance every time.”

     

    Moran B. – Product Review 

  • “HIGHLY RECOMMEND A++++

     

    Great compassion and fast emergency payment when needed.”

     

    Donna C. – Product Review

  • “Very satisfied with the service and ease of the process.

     

    Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”

     

    Jim – Product Review

  • “Friendly, efficient and easy to use.

     

    They were more affordable and covered much more insurance wise than the regular insurers.”

     

    Teresa – Google 

  • “So easy and love the card so we’re not out of pocket for claims.

     

    PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”

     

    HappyUpsider – Product Review 

  • “Great cover, Caring Supportive Staff and got me to the birthday on time!

     

    Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”

     

    J Walker – Product Review 

  • “Australia based and dealing with them is a pleasure!

     

    Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”

     

    Jarrod – Google

  • “Great service and great product

     

    The level of their service is very impressive and the price point is very reasonable.”

     

    Karen W. – Product Review

How does the PassportCard Instant Payouts work?

As long as you’ve packed your PassportCard, you’re ready for when “it” happens. We can provide instant payouts on approved common claims, anytime, anywhere*.
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Medical issue overseas?

Need a doctor? In pain and not sure what to do? Call or Whatsapp our 24/7 support team and we can direct you to the nearest pharmacy, hospital or doctor.

For approved claims we will load the PassportCard with funds to cover your medical costs.

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Luggage delayed?

When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.

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Cash stolen or lost?

No cash, no holiday! Call us and we can put $350 (or up to $700 for 2 adults) on the PassportCard for you to withdraw from the ATM.

 

Travel Insurance Benefits

We offer three products: Flexi International, Comprehensive International and Domestic. The below table outlines maximum benefits payable per adult.

Benefits Flexi
International
Comprehensive
International
Domestic
$Unlimited* (Instant payouts using the PassportCard)
$Unlimited* (Instant payouts using the PassportCard)
Not available
$Unlimited*
$Unlimited*
$Unlimited*
$60,000*^
$60,000*^
$60,000*^
$10,000*×#
$10,000*×#
Not available
$250^
$250^
$250^
$350^ up to $700× on the PassportCard
$350^ up to $700× on the PassportCard
$350^ up to $700× on the PassportCard
$5,000,000×
$5,000,000×
$5,000,000×
Limit chosen*
Limit chosen*
Limit chosen*
Limit chosen*
$25,000*^
$10,000^
$45,000*^
$45,000*^
$45,000*^
Limit chosen*
$10,000×
$10,000×
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*
Sub-limits apply*

*Sub-limits apply, ^Per adult Insured Person, ×Per policy, #Waiting periods, Optional Benefits

Optional Benefits

Optional Benefits are benefits you can choose to add to your Flexi International, Comprehensive International and Domestic cover. The below table outlines maximum benefits payable per adult.

Benefits Flexi
International
Comprehensive
International
Domestic
$20,000×
$20,000×
$20,000×
Concerts and Events
Cancelled Events
$3,000^
$3,000^
$3,000^
Missed Event Due To
Trip Disruption
$5,000^
$5,000^
$2,000^
Cancelled Events $3,000^
Missed Event Due To
Trip Disruption
$5,000^
Cancelled Events $3,000^
Missed Event Due To
Trip Disruption
$5,000^
Cancelled Events $3,000^
Missed Event Due To
Trip Disruption
$2,000^
Ocean Cruising
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Cabin Confinement
$2,500×*
$2,500×*
$2,500×*
Pre-Paid Shore
Excursion Cancellation
$1,000^
$1,000^
$1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire
$1,000^
$1,000^
$1,000^
Marine Rescue Diversion
$500×
$500×
$300×
Missed Port
$100×*
$1,000×*
$500×*
Medical and Evacuation $Unlimited*
Cabin Confinement $2,500×*
Pre-Paid Shore
Excursion Cancellation
$1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire
$1,000^
Marine Rescue Diversion $500×
Missed Port $100×*
Medical and Evacuation $Unlimited*
Cabin Confinement $2,500×*
Pre-Paid Shore
Excursion Cancellation
$1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire
$1,000^
Marine Rescue Diversion $500×
Missed Port $1,000×*
Medical and Evacuation $Unlimited*
Cabin Confinement $2,500×*
Pre-Paid Shore
Excursion Cancellation
$1,000^
Lost, Damaged or Delayed
Arrival of Formal Attire
$1,000^
Marine Rescue Diversion $300×
Missed Port $500×*
$120,000×
$120,000×
$120,000×
Snow Sports
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Own Snow Sports Equipment
$2,000^
$2,000^
$1,000^
Snow Sports Equipment Hire
$2,000^
$2,000^
$1,000^
Ski Pack Pre-Paid Fees Cancellation
$1,000^
$1,000^
$500^
Piste Closure
$100×*
$2,000×*
$1,000×*
Bad Weather and
Avalanche Closure
$1,000^
$1,000^
$500^
Medical and Evacuation $Unlimited*
Own Snow Sports Equipment $2,000^
Snow Sports Equipment Hire $2,000^
Ski Pack Pre-Paid Fees Cancellation $1,000^
Piste Closure $100×*
Bad Weather and
Avalanche Closure
$1,000^
Medical and Evacuation $Unlimited*
Own Snow Sports Equipment $2,000^
Snow Sports Equipment Hire $2,000^
Ski Pack Pre-Paid Fees Cancellation $1,000^
Piste Closure $2,000×*
Bad Weather and
Avalanche Closure
$1,000^
Medical and Evacuation $Unlimited*
Own Snow Sports Equipment $1,000^
Snow Sports Equipment Hire $1,000^
Ski Pack Pre-Paid Fees Cancellation $500^
Piste Closure $1,000×*
Bad Weather and
Avalanche Closure
$500^
Adventure Activities
Medical and Evacuation
$Unlimited*
$Unlimited*
$Unlimited*
Own Adventure Activities
Equipment
$2,000^
$2,000^
$1,000^
Adventure Activities
Equipment Hire
$2,000^
$2,000^
$1,000^
Medical and Evacuation $Unlimited*
Own Adventure Activities
Equipment
$2,000^
Adventure Activities
Equipment Hire
$2,000^
Medical and Evacuation $Unlimited*
Own Adventure Activities
Equipment
$2,000^
Adventure Activities
Equipment Hire
$2,000^
Medical and Evacuation $Unlimited*
Own Adventure Activities
Equipment
$1,000^
Adventure Activities
Equipment Hire
$1,000^

*Sub-limits apply, ^Per adult Insured Person, ×Per policy, #Waiting periods, Optional Benefits

2025’s #1 award-winning travel insurance

Canstar Award

2025 Outstanding Value Travel Insurance – International

Canstar Award

2025 Outstanding Value Travel Insurance – Domestic

Canstar Award

2025 & 2024 Outstanding Value Travel Insurance – Cruise

Canstar Award

2025 Outstanding Value Travel Insurance – Seniors

Canstar Award

2025 – Innovation Excellence

WeMoney Award

2025 & 2026 – Outstanding Claims Experience – Travel Insurance

Mozo Award

2025 – Exceptional Quality Travel Insurance¹

Insurance Business Australia Awards

2025 – Outstanding Customer Experience

LMI Awards

LMI Claims Comparison 5 star rating

Mansfield Awards

2025, 2024 & 2019 – Winner Excellence in Speciality Claims

Australian Insurance Industry Awards

2024 – Finalist Claims Team of the Year

Family travel insurance FAQs

Yes. Provided they meet the criteria specified in the PDS for dependants and you list them as travellers when you purchase your policy, they will be covered under your policy.

The only cases that you will have to pay for your children is if they have pre-existing medical issues. Apart from those cases, provided your children (including step or legally adopted children) are unmarried and either under the age of 19 or under the age of 25 and studying full-time at an accredited institution of higher learning, you can add them to your family policy and we won’t charge you anything extra.

 

There is no limit to how many children you can include on your policy provided they are considered a dependant as specified in the relevant PDS.

Yes. We consider the age of each traveller at the time a policy is purchased rather than the age they will be (or will turn) at the time of travel.

Our family policies include cover for up to two adults (you and your spouse or partner) and their dependants. Any additional travellers will need to purchase their own policy.

While you should have the same level of access to medical care as you would normally, travel insurance can still be very valuable when travelling as a family to ensure you’re prepared for things like your trip being cancelled or cut short, or if your luggage or belongings are lost, stolen or damaged.

It’s important that you let us know if you are 26 or more weeks pregnant, have had any complications with your current or a previous pregnancy, are experiencing a multiple pregnancy or have a medically assisted pregnancy, or you won’t be covered for any serious or unexpected pregnancy-related complications. Please refer to the relevant PDS for more information about travelling while pregnant.

Simply call our Global Assistance team on +61 1800 490 478 or message us on WhatsApp. Our Australian-based Global Assistance team is available 24/7 and can quickly handle most common claims on-the-spot over the phone.

Tips when travelling as a family

 

With so much to think about when planning a family getaway, it’s easy for some things to slip your mind. To help your family holiday go off without a hitch, here are some helpful tips to make sure you’ve ticked everything off your list:

 

  • Check everyone’s passport is valid with at least 6 months of validity left before the expiry date
  • Do your research to choose family-friendly destinations and pre-arrange your accommodation in each location you plan to stay in
  • If travelling with young children, try not to include too many destinations on your itinerary, as the constant packing and unpacking can become stressful
  • Ensure each of you meets the visitor entry requirements for the countries you are visiting
  • Arrange a travel currency card or other method of payment to cover expenses while you’re away
  • Notify your financial institution of your plans to travel
  • Contact your phone provider to ensure your phone plan will cover you while you’re away or purchase a pre-paid international SIM card
  • Speak to your family or travel doctor to see if any of you will need any vaccinations prior to travelling
  • If any family members take medications, ensure you take a large enough supply with you to last the entirety of the trip, as well as some extra to cover you in case of any significant delays
  • If you’ll be doing any long-haul flights with an infant, see if you can pre-book a bassinet through your airline
  • If your flights include meals, contact your airline to see if you can request kids meals for your children and remember to notify them of any allergies
  • Remember to pack any medications, wipes, nappies and toiletries your children might need into your carry-on luggage, along with a change of clothing so you’re prepared for any accidents or spills
  • Consider loading up on snacks and entertainment to help keep little ones occupied while in transit
  • When booking your accommodation, consider whether you’ll be happy to eat out most of the time or if you’ll need accommodation with cooking facilities
  • Consider pre-booking any tours or activities you want to do, as some travel providers and tour operators offer family discounts
  • Provide details of your travel plans to a family member or close friend not travelling with you so you can be contacted in case of an emergency
  • Visit the Australian government’s Smartraveller website for the latest travel advice for the destination/s you are travelling to
  • Save the details of how to access emergency consular assistance in case you need it
  • Organise your travel insurance with PassportCard.

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