🦶Tanya was travelling in Italy when she fell, dislocating her ankle and tearing ligaments in her leg.
🏥 She was taken to the nearest hospital, where doctors determined she needed surgery.
⚠️ After speaking with Tanya, it became clear that the hospital’s standard of care was unacceptable, with multiple delays to her treatment.
🚑 PassportCard arranged for an ambulance to transfer Tanya to a hospital with significantly better care.
💉 At the new hospital, she underwent surgery and began a smooth recovery.
✈️ Once fit to fly, PassportCard organised a business class flight home to Australia.
🏡 An ambulance was also arranged to take her safely from the airport straight to her doorstep.
Another example of our commitment to being there when it matters most! ❤️