🩺 While travelling in London, Nicola suffered a serious fall and required hip-replacement surgery.
📞 We worked closely with the hospital and kept her broker updated from day one.
🚐 Once discharged, we arranged specialised transport to get her safely back to her accommodation.
🤝 Our team checked in regularly to support her recovery.
✈️ Nicola made a strong recovery and returned home to Australia on schedule.
A reminder of how we show up when your clients need us most.