🌍 Customer Sophia was travelling through Portugal when she began experiencing concerning symptoms – bleeds, rashes, and hematomas
🏥 She visited a local hospital and was diagnosed with ITP (Immune Thrombocytopenia) – a condition affecting blood platelet levels
🔬 The initial facility had a limited hematology department, so we worked with our assistance company to locate a more specialist hospital
🚑 We supported and coordinated Sophia’s transfer to a facility better equipped to treat her condition
💊 At the new hospital, Sophia received the specialist treatment she needed and recovered quickly
✈️ After just a couple of days, she was discharged and returned home safely