The Travel Insurance Claim Changer
Australia’s only travel insurance with instant payouts for approved claims using the PassportCard
Interested in working with us?
Who is PassportCard?
Why your clients will love PassportCard
✔ Comprehensive Cover with an award winning product and service
✔ Instant Payouts on approved claims* so they are not out of pocket – can even be done via WhatsApp!
✔ Local Australian team with 24/7 global assistance. We are only a phone call or WhatsApp away.
✔ In-house nurses assess pre-existing conditions so cover can be tailored and underwritten.
✔ No age limit Travellers over 85 need a fit-to-travel document.
And for Brokers…
✔ When is your next holiday?
2. Incremental revenue streams
✔ Upfront
✔ Repeat
3. Simple ways to generate a quote
✔ Send us a lead through the app or broker portal
✔ Email a unique website link to your clients
✔ Quote on the broker portal or app
4. Ways we work so you don’t need to
✔ More of your clients covered with our qualified nurses assessing individual clients’ pre-existing medical conditions
✔ 3 most common claims settled with no excess in minutes using the PassportCard
✔ 24/7 Australian based support that never sleeps
✔ Dedicated partner support
Interested in working with us?
Our unique product and service offering incorporates:
How does PassportCard Instant Payouts work?
What our customers say about us
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“PassportCard travel insurance has been a game-changer for me!
One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.
Their efficient and reliable service makes them my go-to choice for travel insurance every time.”
Moran B. – Product Review
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“HIGHLY RECOMMEND A++++
Great compassion and fast emergency payment when needed.”
Donna C. – Product Review
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“Very satisfied with the service and ease of the process.
Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”
Jim – Product Review
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“Friendly, efficient and easy to use.
They were more affordable and covered much more insurance wise than the regular insurers.”
Teresa – Google
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“So easy and love the card so we’re not out of pocket for claims.
PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”
HappyUpsider – Product Review
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“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
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“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
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“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review
We’re award winning travel insurance
| Section | Product Type | Domestic Comprehensive | International Comprehensive |
|---|---|---|---|
| 1 | Cancellation & Journey Disruption | ✓ (Cover Chosen)* | ✓ (Cover Chosen)* |
| 2 | Overseas Medical & Dental Expenses | X | Unlimited* (Instant payouts using the PassportCard) |
| 3 | Hospital Related Expenses | X | ✓ $10,000*# |
| 4 | Accidental Death | ✓ $30,000*^ | ✓ $30,000*^ |
| 5 | Permanent Disability | ✓ $30,000^ | ✓ $30,000^ |
| 6 | Loss of Income | ✓ $45,000 *#× | ✓ $45,000 *#× |
| 7 | Travel Documents & Credit Cards | ✓ $5,000× | ✓ $5,000× |
| 8 | Theft of cash | ✓Up to $500 on the PassportCard | ✓Up to $500 on the PassportCard |
| 9 | Luggage & Personal Effects | ✓ $10,000* | ✓ $25,000* |
| 10 | Luggage & Personal Effects Delay Expenses | ✓$250 on the PassportCard, maximum of $1,000* | ✓$250 on the PassportCard, maximum of $1,000* |
| 11 | Travel Delay Expenses | ✓ $2,000*^# | ✓ $6,000*^# |
| 12 | Personal Liability | ✓ $5,000,000^ | ✓ $5,000,000^ |
| 13 | Rental Vehicle Insurance Excess | ✓ $10,000^ | ✓ $10,000^ |
| *Sub limits apply, ^per insured Adult, × per policy, # Waiting periods |
aaa1 – Cancellation & Journey Disruption
Domestic Comprehensive
- ✓ (Cover Chosen)*
International Comprehensive
- ✓ (Cover Chosen)*
2 – Overseas Medical & Dental Expenses
Domestic Comprehensive
- X
International Comprehensive
- ✓ Unlimited medical costs*
3 – Hospital Related Expenses
Domestic Comprehensive
- X
International Comprehensive
- ✓ $10,000 per policy*
4 – Accidental Death
Domestic Comprehensive
- ✓ $30,000^
International Comprehensive
- ✓ $30,000^
5 – Permanent Disability
Domestic Comprehensive
- ✓ $30,000^
International Comprehensive
- ✓ $30,000^
6 – Loss of Income
Domestic Comprehensive
- ✓ $45,000 *×
International Comprehensive
- ✓ $45,000 *×
7 – Travel Documents & Credit Cards
Domestic Comprehensive
- ✓ $5,000 *×
International Comprehensive
- ✓ $5,000 *×
8 – Theft of Cash
Domestic Comprehensive
- ✓ Up to $500 on the PassportCard*
International Comprehensive
- ✓ Up to $500 on the PassportCard*
9 – Luggage & Personal Effects
Domestic Comprehensive
- ✓ $10,000*
International Comprehensive
- ✓ $25,000*
10 – Luggage & Personal Effects Delay Expenses
Domestic Comprehensive
- ✓ $250 on the PassportCard, $1,000 in total*
International Comprehensive
- ✓ $250 on the PassportCard, $1,000 in total*
11 – Travel Delay Expenses
Domestic Comprehensive
- ✓ $2,000*^#
International Comprehensive
- ✓ $6,000*^#
12 – Personal Liability
Domestic Comprehensive
- ✓ $5,000,000^
International Comprehensive
- ✓ $5,000,000^
13 – Rental Vehicle Insurance Excess
Domestic Comprehensive
- ✓ $10,000×
International Comprehensive
- ✓ $10,000×
| Section | Product Type | Domestic Comprehensive | International Comprehensive |
|---|---|---|---|
| 14 | Cruise Cover | ✓ | ✓ |
| 15 | Search & Rescue | ✓ | ✓ |
| 16 | Pet Care | ✓ | ✓ |
| 17 | Concerts & Other Events | ✓ | ✓ |
| 18 | Business Cover | ✓ | ✓ |
| 19 | Snow Sports | ✓ | ✓ |
| 20 | Adventure Activities | ✓ | ✓ |
| 21 | Water Sports | ✓ | ✓ |
| 22 | Wheeled Activities | ✓ | ✓ |
| 23 | Golf Cover | ✓ | ✓ |
| See our Optional & Activities cover for more info |
14 – Cruise Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
See full list of benefits
15 – Search & Rescue
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
16 – Pet Care
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
17 – Concerts & Other Events
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
18 – Business Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
19 – Snow Sports
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
20 – Adventure Activities
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
21 – Water Sports
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
22 – Wheeled Activites
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
23 – Golf Cover
Domestic Comprehensive
- ✓
International Comprehensive
- ✓
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods, ~ Limited to 12-month period, + per day, ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo. The Canstar 2025 Innovation Excellence Award was received in April, 2025 for PassportCard Travel Insurance.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.
Check Travel Alerts – they may affect your policy. For emergencies, call (24/7) +61 1800 490 478 or WhatsApp us